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We are committed to protecting your personal data and respecting your privacy.

This policy sets out how we will process any personal data which we collect from you or which you provide to us.

This policy may be updated from time to time and our latest policy can be found on our website or you may request a copy from us.

1. INTRODUCTION

The data controller responsible for your personal data is Penrallt Cyf T/A Ar Graff Cymru Cyf, Hwb Busnes Penrallt, Trefor, Caernarfon, Gwynedd. LL54 5LB www.argraffcymru.com.

2. THE DATA WE COLLECT AND HOW IT IS COLLECTED

We may collect and process the following data:-

Personal and identity data including your name, title, postal address, date of birth, national insurance number, e-mail address, telephone numbers, qualifications, information about your family, photographic identification such as copies of your passport and driving licence and other ID; Financial data including your bank account and payment card details; Other data that you provide us in connection with the legal services and advice which we provide to you including financial affairs, employment history, family details, income and tax affairs, medical information, business affairs and property ownership.

You may withhold your data from us, but if we are required to collect personal data by law or to provide legal services to you and you fail to provide such data, then we may not be able to continue providing our services to you.

Your data may be collected by us through various means, including:-

  • Directly from you when you communicate with us in person, by correspondence, telephone or e-mail.
  • From professionals and others providing you with services e.g your accountant, mortgage broker, financial advisor or bank;
  • From members of your family where we communicate with them directly;
  • From other clients who you jointly instruct with us;
  • From online agencies for the purposes of verifying your identity;
  • From public records e.g Land Registry and Companies House.

3.  HOW WILL WE USE YOUR PERSONAL DATA

We will only use your personal data when we are permitted by law.

Your personal data may be used by us for the following purposes:­
To register you as a new customer;
To arrange third party finance for the lease hire of supplied equipment
To remotely manage your devices and offer online support
To keep you up to date with our latest offers, news, updates
We will only use your personal data for the purpose for which it was collected. If we are required to or are permitted by law to do so, then we may process your
personal data without your knowledge or consent.
As we are required by law and our regulators to undertake checks on the identity of our clients, we may pass your details to third party search providers in order to
carry out these checks.

4. SHARING YOUR PERSONAL DATA

It may be necessary for us to share your personal data with third parties for the purposes set out above. These third parties are:-

Lease Finance providers
Equipment Suppliers and logistic companies
Our service providers who provide IT, system administration and business support services

5. RETENTION OF YOUR PERSONAL DATA

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected by us, including for the purposes of complying with any legal, reporting or accounting requirements.
In determining the appropriate retention period, we will have regard to the nature, quantity and sensitivity of the personal data, the purposes for which your personal data is processed and whether those purposes can be achieved by other alternative means, the potential risk of harm from unauthorised use of your personal data and the legal requirements applicable at any given time.

6. YOUR RIGHTS

You have rights as regards your personal data as follows:-

To be informed what personal data we hold, the purposes for processing your personal data and details of any third party with whom your personal data has been shared.

To request access to your personal data.
To request correction of your personal data if we hold inaccurate or incomplete information.
To request erasure of your personal data in certain circumstances including where there is no good reason for us continuing to process it and where we may have processed your personal data unlawfully.
To object to the processing of your personal data in specific circumstances including where we are relying on a legitimate interest;
To restrict the processing of your personal data in certain circumstance' including where you are contesting the accuracy of the personal data which are verifying the accuracy of such data;
To data portability i.e to request the transmission of your personal data to a third party.

If you wish to exercise any of your rights, please contact us by either post at Hwb Busnes Penrallt,LL545LB telephone 01286660974 or e-mail admin@argraffcymru.com. You will not be required to pay a fee to access your personal data or to exercise any of your other rights but we may charge you a reasonable fee if your request is unfounded, repetitive or excessive.

You also have the right to complain to the Information Commissioner's Office (ICO)